ReviewFashion
Hommey Review: The Melbourne Brand That Made Robes Fun Again
Beautiful colours, soft fabrics and a strong gift appeal, but customer service and stock-outs can disappoint, and sale items can’t be returned.
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rating 7.7 / 10
7.7/10
- Best for
- Design lovers who want playful, colourful robes and bedding that look great on camera and feel soft
- Price
- ~A$99–A$159+ / ~US$89–US$169+gethommey.com.au
01 Why We Reviewed Hommey
Justin Kestelman founded Hommey in Melbourne in 2020. It quickly became one of Australia’s most recognisable home-textile brands, known for striped robes, colour-blocked quilt covers and plush cushions in cheerful palettes. TikTok drove huge growth, including a 2,000% sales spike in 2025, and the US now accounts for more than 30% of revenue through us.gethommey.com. The brand has Melbourne stores (including a new Fitzroy location) and launched its first footwear, the Sheepskin Slipper, in April 2026, along with new dining and outdoor collections.
The honest caveat: Hommey has no Trustpilot profile, so independent feedback comes mainly from smaller platforms like Thingtesting (about 4.6 from 10 reviews). The product gets high praise, but some reviewers report poor customer service, delivery problems and stock-outs, and say some organic cotton feels slightly scratchy at first. Returns need email approval, items must be unused with tags, and sale items are final.
02 At a Glance
At a glance
- Founded
- 2020, Melbourne
- Founder
- Justin Kestelman (CEO)
- Markets
- Australia (gethommey.com.au), US (us.gethommey.com)
- Stores
- Melbourne, incl. Fitzroy
- Bestsellers
- Robes (Rocky Road Stripes, Iced Chocolate, Espresso), Quilt/Duvet Covers
- Price Examples
- Robes ~A$149 / ~US$129; Quilt covers from ~A$159; Duvet covers from ~US$169
- New in 2026
- Sheepskin Slipper (~US$89 / A$99); Dining & Outdoor
- Shipping
- Free over A$100 / US$100
- Returns
- 30 days, unused & tagged, email approval; sale items final
- FailleGlam Rating
- 7.7/10
03 Honest Breakdown
✅ WHAT WORKS
- Standout colour and design. Stripes and colour-blocking feel fresh and joyful.
- Soft, cosy fabrics. Robes and cushions are praised for their plush feel.
- Gift-ready. Robes and slippers are popular presents.
- Growing range. Bedding, robes, towels, slippers, dining and outdoor.
- Free shipping over A$100/US$100.
❌ WHAT TO KNOW
- Customer service complaints. Some buyers report slow or unhelpful responses.
- Stock-outs. Viral colours sell out quickly.
- Organic cotton feel. Some find it scratchy before washing.
- Strict sale returns. Sale items can’t be returned.
Overall, it’s a beautiful, fun brand. Buy bestsellers at full price if you might return them.
04 Best Products
Best Overall Pick: Robe – Rocky Road Stripes (~A$149 / ~US$129 equivalents)
The robe that made Hommey famous: soft, colourful and very giftable.
Best Value: Sheepskin Slipper (~A$99 / ~US$89)
A cosy 2026 launch and a lower-priced way into the brand.
Premium / Upgrade Pick: Quilt / Duvet Cover Set (from ~A$159 / ~US$169)
Colour-blocked bedding in shades like Mulberry/Aster or Cloud/Capri for a statement bedroom.
Approach With Caution: Sale Items
They’re tempting, but they can’t be returned. Be sure of the colour and size.
05 What Buyers Are Actually Saying
Soft and colorful!
The quality of the silk is remarkable.
Very poor customer service.
My only complaint is that the organic cotton material is a little scratchy.
The pattern: People love the look and softness. Service and some fabric textures are where reviews dip.
06 vs The Competition
| vs The Competition | Our pick Hommey | Bed Threads | Tekla | Crisp |
|---|---|---|---|---|
| Bold colour / design | ✅ | ✅ | ⚠️ | ⚠️ |
| Robes & loungewear | ✅ | ⚠️ | ✅ | ❌ |
| Price accessibility | ✅ | ⚠️ | ❌ | ⚠️ |
| Customer service | ⚠️ | ✅ | ✅ | ⚠️ |
| US availability | ✅ | ✅ | ✅ | ⚠️ |
| Gift appeal | ✅ | ✅ | ✅ | ⚠️ |
07 Is It Right For You?
Perfect For
Colour lovers, gift-givers, and anyone refreshing a bedroom or bathroom with a playful style.
Worth Considering If
You buy at full price to keep return rights, and wash cotton pieces before judging the feel.
Skip It If
You prefer neutral linen bedding, or you need fast, reliable customer support.
08 FailleGlam Recommends
Hommey
Hommey Robe (Rocky Road Stripes or Espresso)
The brand’s signature piece, colourful, cosy and a great gift.
09 FAQs
Q.01Where is Hommey from?
Melbourne, Australia. It was founded in 2020 by Justin Kestelman.
Q.02Does Hommey ship to the US?
Yes, through us.gethommey.com, with free shipping over US$100.
Q.03What is Hommey’s return policy?
Thirty days for unused, tagged items in original packaging, with email approval first. Sale items are final.
Q.04Is Hommey good quality?
Reviewers praise the softness and design, though some find the organic cotton scratchy at first.
Q.05Does Hommey sell slippers?
Yes. The Sheepskin Slipper launched in April 2026.
10 Scorecard
