ReviewFashion
Karma and Luck Review: Beautiful Symbolism and Store Service — Serious Durability and Refund Concerns
Karma and Luck sells attractive, gemstone-rich “spiritual lifestyle” jewellery with friendly in-store staff, but reviewers report pieces breaking, tarnishing or losing plating within months, unanswered contact attempts and difficult refunds, and the BBB rates it F.
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rating 5.0 / 10
5.0/10
- Best for
- Shoppers drawn to meaningful, symbolic gift jewellery (evil eye, red string, hamsa, birthstones) who buy carefully and understand the return limits
- Price
- Macramé bracelets ~$49 / wrap bracelets ~$99 / necklaces ~$139–$499 / 14K solid gold pieces higherkarmaandluck.com
The shortlist
02 PRODUCTS · PRICES CHECKED AUTOMATICALLY
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Best Value Steady Resolve Macramé Bracelet — ~$49 Karma and Luck
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Approach With Caution Gold-Plated / Gold-Tone Rings and Bracelets Karma and Luck
01 Why We Reviewed Karma and Luck
Karma and Luck is a Las Vegas-based “Modern Spiritual Lifestyle Brand” founded in 2016, with retail stores in tourist destinations such as the Grand Canal Shoppes at the Venetian, plus an online shop and app. It sells bracelets, necklaces, earrings, rings, anklets and charms in collections like Evil Eye, Red String, Mahjong and Birthstone, plus “Living” home décor such as Tree of Life pieces. Pieces combine gemstones (onyx, labradorite, tiger’s eye, opal, jade, rose quartz and more) with gold-tone, gold-plated, stainless steel and some 14K solid gold or sterling items, and are marketed as bringing “happiness, health and prosperity.” Shipping is free over $150, the app offers 20% off, and Pink Edit purchases support Susan G. Komen.
The honest caveat is durability and after-sales service. The BBB rates Karma and Luck F (not accredited), citing complaints and failure to respond to some of them. Reviews describe bracelets and necklaces breaking within months, rings “turned completely black,” plating wearing off, unanswered emails and calls, refused exchanges past 30 days even for products that failed, and refunds that were delayed or never issued. Tripadvisor reviews for its Venetian store average under 2 / 5. Some customers do praise courteous, welcoming store staff.
02 Karma and Luck at a Glance
At a glance
- Founded
- 2016 — Las Vegas, Nevada
- Product Category
- Symbolic/spiritual jewellery, charms, home décor
- Price Range
- ~$49 – $499+ (14K gold pieces higher)
- Materials
- Gemstones; gold-tone, gold-plated, stainless steel; some 14K gold and sterling
- Shipping
- Free over $150
- BBB
- F rating (not accredited)
- Return Policy
- ~30-day exchange window reported — check terms before buying
- Available At
- karmaandluck.com, app, retail stores (e.g., Venetian, Las Vegas)
- Review Count
- ~4,000 Trustpilot reviews (2.8/5); Tripadvisor store ~1.8/5 implied
- FailleGlam Rating
- 5.0 / 10
03 What FailleGlam Found: The Honest Breakdown
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+01
✅ Meaningful designs. Evil eye, hamsa, red string and birthstone pieces make thoughtful gifts.
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+02
✅ Gemstone variety. A wide range of stones and colourful combinations.
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+03
✅ Friendly in-store staff. Store teams are described as “courteous, experienced, welcoming.”
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+04
✅ Gift-ready presentation. Reviewers praise packaging and online ordering.
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+05
✅ Charitable edit. Pink Edit purchases support Susan G. Komen.
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−01
❌ Durability complaints. “Nearly every piece I have purchased has broken within just a few months.”
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−02
❌ Plating wears off. Gold-plated and gold-tone pieces reportedly tarnish or blacken quickly.
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−03
❌ Refunds and support. Unanswered contact attempts, refused exchanges and delayed refunds.
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−04
❌ BBB F rating. Unresolved complaints and failure to respond.
Our readThe designs appeal, but the after-sale risk is high for the price.
04 Best Karma and Luck Products Worth Considering
Based on materials and complaint patterns, here’s the lower-risk way to shop.
14K Solid Gold Pieces
Best Overall Pick (Lowest Durability Risk)
Solid gold avoids the plating and tarnish issues reported on gold-tone items. Check the listing says “14K Solid Gold.”
Karma and Luck
Steady Resolve Macramé Bracelet — ~$49
Low cost and simple construction mean less to lose if it wears.
Evil Eye & Hamsa Necklaces — ~$139–$499
Premium / Gift Pick
Meaningful gifts, but check clasps, chains and materials carefully.
Karma and Luck
Gold-Plated / Gold-Tone Rings and Bracelets
These attract the most reports of blackening and broken pieces within months.
05 What Buyers Are Actually Saying
An in-store shopper:
Sales staff are very courteous, experienced, welcoming and respectful.
On the concerns side, a repeat buyer:
Unfortunately, nearly every piece I have purchased has broken within just a few months.
On support:
I did send a request for contact on their site and no one reached out.
A Tripadvisor reviewer described rings that “turned completely black” within three months and plating wearing off.
— Tripadvisor review, Venetian store
The pattern: lovely designs and friendly stores, undermined by durability and refund problems.
06 Karma and Luck vs The Competition
| Karma and Luck vs The Competition | Karma and Luck | Our pick Alex and Ani | Mejuri |
|---|---|---|---|
| Price | ~$49–$499 | ✅ ~$30–$100 | ~$60–$500+ |
| Symbolic Designs | ✅ Strong | ✅ Strong | ⚠️ Minimal |
| Materials | ⚠️ Mostly plated / gold-tone | ⚠️ Plated / recycled metals | ✅ Vermeil & solid gold |
| Durability Reports | ❌ Poor | ⚠️ Mixed | ✅ Good |
| Returns & Service | ❌ Complaints, BBB F | ⚠️ Mixed | ✅ Good |
| Best For | Spiritual-themed gifts (with care) | Affordable charm bangles | Long-lasting everyday pieces |
07 Is Karma and Luck Right For You?
Perfect For
Shoppers who love symbolic jewellery and buy in-store, where they can inspect quality and ask about materials.
Worth Considering If
You’re buying a gift online. Pay by credit card, keep receipts and choose solid gold or simple macramé pieces.
Skip It If
You want everyday jewellery that lasts, reliable refunds or responsive customer service.
08 FailleGlam Recommends
Karma and Luck
Karma and Luck 14K Solid Gold or Macramé Pieces — bought with a credit card
If you love the symbolism, choose materials least likely to fail. Confirm the returns terms in writing, inspect clasps and plating as soon as it arrives, and keep all receipts. For everyday wear, consider better-reviewed alternatives.
09 Karma and Luck — Questions We Get Asked Most
Q.01Is Karma and Luck jewellery good quality?
Reviews are mixed to poor, with many reports of breakage and tarnish within months.
Q.02What is Karma and Luck’s BBB rating?
F, with the business not accredited, citing complaints and failure to respond to some.
Q.03Can you return Karma and Luck jewellery?
Customers report about a 30-day exchange window, and some say refunds were delayed. Check terms before buying.
Q.04Where is Karma and Luck based?
Las Vegas, Nevada, with stores including the Venetian’s Grand Canal Shoppes.
Q.05What materials does Karma and Luck use?
Gemstones with gold-tone, gold-plated or stainless steel metals, plus some 14K solid gold and sterling.
10 FailleGlam Scorecard — Karma and Luck
