ReviewHome & Garden
Simba Mattress Review: A Proven UK Hybrid With a Generous Trial — Just Pick the Right Model
Simba makes some of the most reliable hybrid mattresses in the UK, backed by a 200-night trial, a 10-year warranty and over 60,000 Trustpilot reviews. Choose your model carefully, though, because the gaps between the five tiers matter more than the marketing suggests.
rating 8.1 / 10
8.1/10
- Best for
- UK sleepers who want a supportive, bouncy hybrid with strong edge support, a long home trial and free old-mattress removal options
- Price
- £549 (Hybrid Essential, double) – £1,749+ (Hybrid Ultra, double) — frequent salessimbasleep.com
The shortlist
04 PRODUCTS · PRICES CHECKED AUTOMATICALLY
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Our pick Best Overall Pick Simba Hybrid Pro $899 Simba
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Best Value Simba Hybrid $699 Simba
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Premium / Upgrade Pick Simba Hybrid Luxe $1,249 Simba
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Approach With Caution Simba Hybrid Essential $549 Simba
How this works — Links to shops may earn FailleGlam a commission. It never decides what we recommend, the score, or the order. Prices are read from each shop and shown with the time we last checked. How we review →
01 Why We Reviewed Simba
Simba was founded in London in 2015 by James Cox and Andrew McClements and became one of the UK's best-known mattress-in-a-box brands. Unlike many online rivals, it makes its mattresses in Britain: springs in Leeds, foam in Middleton and wool from Hampshire. Every model combines Simba's conical "Aerocoil" pocket springs with foam comfort layers, so you get the pressure relief of foam with the bounce and airflow of springs. That makes Simba a safe choice for combination sleepers and couples who move around at night.
The honest caveat is that five hybrid tiers make choosing confusing. The entry models feel noticeably firmer and thinner than the premium ones, and a minority of buyers do find the feel wrong. The trial is 200 nights with free collection, but refunds are minus delivery charges. Negative Trustpilot reviews mostly mention missed deliveries and poor order updates, not failing mattresses. The product side is strong; the logistics side is where you might get frustrated.
02 Simba at a Glance
At a glance
- Founded
- 2015 — London, UK
- Product Category
- Hybrid mattresses, pillows, duvets, bed frames, sleep accessories
- Price Range
- Double: Hybrid Essential £549+ / Hybrid £699+ / Pro £899+ / Luxe £1,249+ / Ultra £1,749+
- Ships To
- UK plus select European markets
- Made In
- UK (Leeds springs, Middleton foam, Hampshire wool)
- Warranty
- 10 years — covers defects and sagging beyond 25mm
- Return Policy
- 200-night trial, free collection, refund minus delivery charges
- Available At
- simbasleep.com, John Lewis, Dreams and 200+ UK retailers
- Review Count
- ~62,000 Trustpilot reviews (4.3/5, 78% five-star)
- FailleGlam Rating
- 8.1 / 10
03 What FailleGlam Found: The Honest Breakdown
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+01
✅ Strong support and edge support. Independent UK testers rate Simba's edge support well above rival foam brands, which helps couples and anyone who sits on the edge of the bed.
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+02
✅ Back pain relief comes up again and again. Back pain relief and product quality are the most-mentioned positives in Simba's Trustpilot reviews.
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+03
✅ 200-night trial. That's enough time for your body to adjust properly, with free courier collection if it doesn't work out.
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+04
✅ 10-year warranty with a clear sag threshold. Coverage for sagging beyond 25mm gives you a concrete, measurable standard if the mattress wears early.
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✅ Made in the UK and sold in shops. You can lie on Simba at John Lewis or Dreams before buying, which few mattress-in-a-box brands offer.
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−01
❌ Five tiers make choosing hard. The price gap from Essential (£549) to Ultra (£1,749) is big, and the entry models suit guest rooms more than main bedrooms.
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❌ Returns aren't fully free. Collection is free, but delivery charges are deducted from the refund.
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❌ Delivery communication. Most 1-star reviews describe missed or late deliveries and a lack of updates.
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❌ Firmness doesn't suit everyone. Some side sleepers and lighter sleepers find the lower tiers too firm. One reviewer said they could "feel the bed frame through it."
Our readWith 78% five-star ratings across 62,000 reviews, Simba's track record is strong. The main risks are choosing the wrong tier and delivery problems, not the mattress falling apart.
04 Best Simba Products Worth Considering
We compared depth, spring count, price and owner feedback across the range. Here's where your money goes furthest.
Simba
Simba Hybrid Pro
At 28cm with dual spring layers (4,800 springs in a double) and a natural wool layer, the Pro gives you the biggest jump in comfort and temperature control of any tier. It's noticeably plusher than the standard Hybrid, and the wool helps hot sleepers. Most couples and side sleepers should start here. Wait for a sale, as Simba runs discounts regularly.
Simba
Simba Hybrid
This 25cm, 1,900-spring model is Simba's best-seller for good reason. It's a supportive, medium-firm all-rounder that suits back and combination sleepers. If you're on a budget and not a strict side sleeper, it's the sweet spot.
Simba
Simba Hybrid Luxe
At 31cm with 5,700 springs and a deeper sink, the Luxe suits heavier sleepers and anyone who wants a hotel-style feel. It's worth it if the Pro still feels firm to you in a shop.
Simba
Simba Hybrid Essential
It's thinner at 20cm with 1,000 springs, and Simba itself positions it as the guest-room model. It's fine for occasional use or a child's room, but the step up to the Hybrid is worth it for nightly sleep.
05 What Buyers Are Actually Saying
A buyer on the result they cared about most:
Amazing nights sleep and no more back pain.
Another on delivery and removal:
Incredibly quick from order to delivery. Very efficient removal of old mattress.
On the concerns side, a buyer on a missing order:
Didn't receive order!! No communication from company.
And a buyer who found the feel wrong:
It's uncomfortable, difficult to sleep on, I can feel the bed frame through it.
The pattern holds across platforms. Most owners are very happy with comfort and support, while the negatives are mostly about delivery or a firmness that didn't suit them. The 200-night trial exists for exactly that second problem.
06 Simba vs The Competition
| Simba vs The Competition | Our pick Simba Hybrid Pro | Emma Hybrid | Nectar Hybrid |
|---|---|---|---|
| Price Range (Double) | £899+ (sales frequent) | Heavy discounting | Budget–mid |
| Quality / Build | ✅ UK-made, dual springs + wool | ⚠️ Foam-led | ⚠️ Foam-led |
| Warranty | 10 years | Varies by model | Long "forever" style |
| Trial | ✅ 200 nights | ✅ 200 nights | ✅ 365 nights |
| Edge Support | ✅ Strong | ⚠️ Average | ⚠️ Average |
| Trustpilot | ✅ ~4.3/5 | ❌ Lower | ⚠️ Mixed |
| Unique Strength | Aerocoil springs + in-store try | Low sale prices | Longest trial |
| Best For | Couples & combo sleepers | Budget buyers | Cautious buyers |
07 Is Simba Right For You?
Perfect For
Back and combination sleepers, couples who need good edge support and less motion transfer, and anyone who wants a UK-made mattress they can try in-store first.
Worth Considering If
You're a strict side sleeper or under 60kg. Go for the Pro or Luxe rather than the base models, and use the full trial to judge it.
Skip It If
You want a pure memory-foam "hug", need the longest possible trial (Nectar offers 365 nights), or want a completely free return including delivery.
08 FailleGlam Recommends
Simba
Simba Hybrid Pro
The Pro gives you the biggest comfort upgrade for the money: dual springs, natural wool for temperature control and a depth that suits most couples. Buy during a Simba sale, book delivery for a day you're definitely home, and give it at least 30 nights before deciding. Keep your order number for the 10-year warranty.
09 Simba — Questions We Get Asked Most
Q.01Simba Hybrid vs Hybrid Pro — which should I buy?
The Pro if you're a side sleeper, sleep hot or share the bed. The Hybrid if you're a back sleeper on a tighter budget.
Q.02Is a Simba mattress good for back pain?
Back pain relief is the most-mentioned positive in Simba's reviews. The zoned spring support helps, but try it for the full trial.
Q.03How does the Simba 200-night trial work?
Sleep on it for up to 200 nights. If it doesn't suit you, Simba collects it for free and refunds you minus delivery charges.
Q.04Simba vs Emma — which is better?
Simba has stronger edge support, UK manufacturing and a better Trustpilot record. Emma often wins on sale price.
Q.05Does a Simba mattress sleep hot?
Less than all-foam beds thanks to the springs. The Pro and above add wool, which helps hot sleepers further.